Our Policies

We are in the process of updating all of our policies relating to how we operate. As soon as they are available, you will be able to find them here:

  1. Safeguarding policy and Reporting a Concern
  2. Privacy policy
  3. Terms and conditions
  4. Customer Service Statement
  5. Missing Persons Policy
  6. Complaints policy

Privacy notices

Policies relating to recruitment processes

Privacy policy and data protection

We are registered with the ICO, the UK’s data protection regulator. We are currently awaiting our registration number.

In the unlikely event that you are unhappy with the way we have assisted you or you have any concerns over how we have used your personal information you may contact the ICO directly at:

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 (local rate) or +44 1625 545 745t 265